top of page


Public·10 members
Elias Lopez
Elias Lopez

Happiness Is 500 Things To Be Happy About Pdf Fix Download

Optimists think of the earth as a place that is hospitable to the aims and aspirations of human beings, pessimists think of the world as hostile or indifferent. These opposing views are reflected in ideas about happiness. Optimists believe that happiness is within reach and pessimists tend to think of happiness as something rare or only temporary.

Happiness Is 500 Things To Be Happy About Pdf Download

With this conception in mind, it is no wonder that Schopenhauer thinks that happiness is impossible to achieve for a long time, but temporary happiness seems to be a real possibility, although perhaps only for the happy few. But even this was an illusion according to Schopenhauer, because of the nature of the will. The satisfaction of desires would only bring boredom. When the desires for all determinate objects (acclaim, friendship, a precious painting, finishing reading this paper and so on) have been fulfilled, and no new wishes come to agitate us, boredom sets in. Schopenhauer describes boredom as empty longing.

Especially noteworthy is his idea that happiness can only be found in solitude. The adaptation needed to be around with other people robs you of being yourself; and the company of other people offers no compensation for this loss. Related to pessimism is also his advice to accept your misfortunes, and only to think about them if you are partly responsible for them. Try not to worry about all the things that can go wrong. It is no use building castles in the air.

Schopenhauer advises us to look back on our lives from time to time, because we can learn from it; to fight envy for it contributes to unhappiness; to find a proper proportion between thoughts about the past, the present and the future; to think before acting, but not to waste any time afterwards by rethinking the path we have chosen; to consider what we have instead of what we lack; to concentrate on mental (intellectual) work; to keep busy; to avoid being led by phantoms of our imagination; to use reason to control our thoughts; and to take good care of our health.

A defender of Schopenhauerian pessimism can ask what the relevance is of the differences of opinion about personality. As stated, personality is largely inheritable, and in a happiness enhancing self-help book it is not as important to be right about the happy personality traits, as it is to give solid advice on changing the interaction with the environment. It can even be said that Schopenhauer offers solace to people without happiness-enhancing personality traits. He warns that negative affect has nothing to do with personal inferiority, but is a logical consequence of the state of the world. This stimulates acceptance and may serve as an antidote to negative rumination.

Pessimism however is not always bad. Norem (2001) explains that defensive pessimism (the cognitive strategy where individuals set low expectations for an upcoming performance, despite having done well in the past) helps people high on anxiety to prepare for challenges. People using this strategy usually perform well. They realize what a bad performance can mean for them and this inspires them to put effort into the preparation. By expecting the worst they curb anxiety about failures. In these circumstances the low expectations are not self-fulfilling. Unrealistic optimism can lead to risk behaviour and quitting when things turn out to be more difficult than expected. People need enough optimism to start something new and enough pessimism to see that the road ahead might be difficult.

Each additional time a ticket is bounced, happiness falls by close to 8 points, while end-users lose 1h 35min more of their work time.These add up to 8h 15min lost when tickets were reassigned four times! Our data over the last three years about the frequency of ticket reassignments and the Happiness and Lost Time end-users reported for different reassignment counts have remained relatively stable with only slight variations. Hence, we believe it's a reliable and predictable indicator of the impact of reassignments on end-user happiness and productivity.

Ticket reassignments have such a huge impact on end-user happiness and productivity that it's one of the most important metrics for IT to understand and improve. Start by identifying the leading causes of ticket reassignments in your organization. Which types of tickets are bounced the most, and why? Can changes or automation be made to get those tickets to the right agents more quickly? To learn more about reducing excessive ticket bouncing, you can check out this article.IT organizations can also use HappySignals data on reassignments to build concrete business cases that show the productivity gains that can be achieved by making data-driven improvements to reduce ticket reassignments.

This is the third report in which we are releasing any information about the differences between industries. We still do this with caution, as we know that many factors apart from industry can influence end-user happiness with IT.We derived the Happiness scores for comparing industries by creating a weighted average that eliminates non-industry-specific differences in end-users happiness ratings.

This will lead to happier end-users and less time lost with IT issues across different touchpoints. The thing often forgotten when talking about Experience Management is how it helps IT providers' teams do better work. Two main things change1) Agents and team leads get more motivated because their work feels more like helping people rather than just closing tickets. 2) Delivery becomes more efficient as IT focuses on what matters to people.


Welcome to the group! You can connect with other members, ge...


bottom of page